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English for Business Professionals (EBP)

Communication in English

Programme Overview

When capable staff struggle to speak up, ideas get lost and credibility suffers. English for Business Professionals (EBP) builds confident, structured communicators who can lead meetings, pitch presentations, gain trust and drive business results in English. It trains your people to influence, persuade and represent your company with confidence in every interaction.

Key Takeaways

  • An 8-day flagship English programme that builds confident, structured business communicators.
  • Seven core modules from assertive communication to pitching, ending in a Shark Tank-style showcase.
  • Includes a CEFR-aligned placement test, workbooks, and manager feedback at 1, 3 and 6 months.
  • HRD Corp claimable (Programme No. 10001406729) with a Certificate of Completion.
  • Delivered in-person, in English, for business professionals.

Training Objective

To build confident, structured communicators who can lead meetings, pitch presentations, gain trust and drive business results in English.

Learning Outcomes

  • Teams write, speak and present clearly so work moves faster.
  • Managers give feedback confidently, without drama.
  • Your workforce represents your brand with confidence in every interaction.

Programme Content

Module 1: Assertive Communication

  • The goal of assertiveness and its golden rules
  • Expressing needs, setting boundaries and stating opinions professionally
  • Grammatical precision: nouns, pronouns and core tenses for clarity
  • Practising assertive language in real workplace scenarios

Module 2: Constructive Feedback

  • The goal and golden rule of constructive feedback
  • A structured model focused on observable behaviour and impact
  • Giving and receiving feedback diplomatically
  • The language of feedback: adjectives, adverbs of degree, continuous tenses and tag questions

Module 3: Persuasion and Negotiation

  • Draft (no source outline yet). Smart team to confirm the topics below:
  • Principles of influence and persuasion in a business context
  • Building a clear, evidence-based case for your position
  • Handling objections and negotiating towards agreement
  • Persuasive language and framing to win buy-in

Module 4: Presentation Design

  • The goal of effective business presentations
  • Architecting the narrative and structuring around data
  • Sequencing, coherence and cohesive devices
  • Language for a strong opening: the Perfect Simple tense and transition phrases

Module 5: Presentation Delivery Skills

  • Delivery strategies: vocal variety, pace and emphasis
  • Non-verbal communication and audience engagement
  • Managing nerves and building executive presence
  • Tailoring delivery to different audiences (executives, clients, peers)

Module 6: Storytelling

  • The 3Cs of storytelling and the neuroscience of connection
  • Structuring narratives with the Story Spine and the Business Hero's Journey
  • Rhetorical devices: metaphor, anaphora and sensory language
  • Advanced grammar for depth: mixed conditionals and perfect tenses

Module 7: Pitching

  • Draft (no source outline yet). Smart team to confirm the topics below:
  • Structuring a concise, high-impact pitch
  • Opening with a hook and closing with a clear ask
  • Handling questions and thinking on your feet
  • Preparing for the Shark Tank-style final showcase to trainers and managers

Key Features

  • Final Showcase: a Shark Tank-style presentation delivered to SOLS trainers and your managers.
  • Learning Tools and Reinforcement: pre-session workbooks distributed in advance, plus a WhatsApp group for reminders, resources and ongoing peer-practice.
  • Final Evaluation: participants are evaluated against baseline videos for a clear demonstration of growth.
  • Post-Programme Evaluation: managers assess participants in real workplace settings using provided rubrics, with follow-up checkpoints at 1, 3 and 6 months.

Frequently Asked Questions

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