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Digital Citizen Programme

Digital Skills

Programme Overview

A practical 5-day programme that helps working professionals build the knowledge, skills and attitude needed to use digital tools safely, ethically and effectively in their daily jobs. It turns everyday digital habits into real workplace strengths, so participants can protect information, make better decisions, work more flexibly and confidently use new technologies, all while staying professional and responsible online.

Key Takeaways

  • A practical 5-day programme that turns everyday digital habits into workplace strengths.
  • Covers generative AI, cybersecurity, agile, data, 3D printing and drones, hands-on with real tools.
  • Built around real Malaysian government and office scenarios.
  • Designed for public-sector teams and anyone going through digital change.
  • Includes a SOLS smart Certificate of Completion; delivered in-person, in English.

Training Objective

By the end of the programme, participants will have the knowledge, skills and attitude to use digital tools responsibly and effectively in their daily work, helping them stay safe, make better decisions and perform at the level expected in today's workplace.

Learning Outcomes

  • Check and improve their own digital safety and cybersecurity habits.
  • Understand different types of data and turn numbers into clear decisions and stories.
  • Use agile ways of working to make team tasks faster and more flexible.
  • Create useful content with generative AI tools safely and ethically.
  • Operate a drone safely and design simple 3D models that can be used at work.

Programme Content

Module 1: Generative AI with Google

Interactive lecture, hands-on prompting, reflection
  • Fundamentals of AI and generative AI, and how the models developed
  • Real workplace applications and hands-on prompting with Google tools
  • Ethical use, bias and government case studies
  • Responsible AI principles and a personal action plan

Module 2: Cybersecurity Fundamentals

Interactive lecture, group activity, hands-on checklist
  • Overview of threats, risk management and everyday weaknesses
  • Threat actors and types of attacks (on the offense)
  • Defence strategies, cryptography and incident response
  • Careers, certifications and a personal cybersecurity action plan

Module 3: Agile Explorer

DISC assessment, sticky-note Kanban, group sprint
  • Agile principles, values and self-organising teams
  • Operations and programme patterns, Kanban and walls of work
  • User stories, release plans and handling change
  • Transferring agile ways of working to your daily job

Module 4: Data Essentials

Guided hands-on practice, case studies
  • Data types, structured versus unstructured, and analytics around us
  • Cleaning and visualising data with IBM Watson Studio
  • Research skills, credibility and avoiding bias
  • Data careers, future trends and a personal plan

Module 5: 3D Printing and Drones

Live demos, Tinkercad design, outdoor drone session
  • What 3D printing is: types of printers and materials
  • Hands-on design in Tinkercad and real applications
  • Drone basics, safety, regulations and a live flying demo
  • Integration ideas for your organisation and the Digital Citizenship Pledge

Key Features

  • Real hands-on practice with actual tools, not just theory.
  • Group activities and discussions built around your own work experiences.
  • Everyday Malaysian examples and ministry scenarios.
  • Reflection time to plan exactly how to use everything back at your desk.
  • Fun, practical demos: drone flying, 3D design and AI prompting.
  • A clear link between learning and better daily performance.

Frequently Asked Questions

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